Service Management Expert

Awarded to Sam Sudhakar
Issued 30 June 2022, 2:04 AM
Issued by World Vision eCampus
Course: GTD Customer Experience Accreditation CXA

Successfully completed Module 3 of Customer Experience Programme and demonstrates understanding of Service Management.

Criteria

  • ANY of the following activities are completed:
    • "File - 4 Ways Internal Service Providers Can Use Net Promoter To Drive Service Improvement"
    • "URL - Intro to Service Management with ITIL® 4"
    • "Assignment - IT Service Management Practices and Guidelines e Booklet"
    • "Assignment - Module 3: My GROW List"
Language
English